rater8 is the "Surgeon's Choice" for reputation management. Unlike Birdeye (which sells to plumbers and restaurants), rater8 was built exclusively for medical practices. Its philosophy is different: instead of just blasting patients for Google Reviews, it uses "Micro-Surveys" that are short, 3-question internal polls to capture clinical feedback (e.g., bedside manner) before asking for a public review. It is best known for its "Pollin8" algorithm, which intelligently spreads reviews across Google, Healthgrades, and Vitals so you don't look like a "fake" profile with 500 Google reviews and 0 on Healthgrades.

Birdeye is the "Command Center" for your practice’s online presence. It is an AI-driven platform that automates the terrifying process of getting reviews. Instead of hoping patients leave a review, Birdeye automatically texts them a review link right after their visit. It aggregates every review from Google, Facebook, Healthgrades, and Vitals into a single dashboard so you can reply to them all in one place. It effectively turns "Review Management" from a passive worry into an active marketing engine.