Phreesia’s Patient Access module is designed to eliminate the "8:00 AM Phone Rush." Instead of hiring more receptionists to handle appointment requests, refills, and cancellations, Phreesia uses a suite of AI tools to automate them. Its flagship features are VoiceAI (a generative agent that answers the phone) and Appointment Accelerator (a text-bot that fills empty slots automatically).

Phreesia’s Revenue Cycle module is an "AI-Enhanced" financial engine designed to secure patient payments before the visit happens. While traditional clearinghouses (like Availity) just tell you if insurance is active, Phreesia uses AI-Driven Copay Logic to predict the exact dollar amount a patient owes, even for complex procedure codes and prompts them to pay it digitally during check-in. It effectively turns your front desk into a "Self-Service Point of Sale."

Nirvana is a specialized AI engine built to solve the single most confusing part of private practice: "How much does this visit actually cost?" Unlike traditional clearinghouses that just spit back a raw "Active/Inactive" code, Nirvana uses AI to parse complex payer contracts and predict the exact patient responsibility (copay/deductible) in real-time. It is famous for its "Cardless Verification"—using machine learning to find a patient’s active insurance policy with just a name and DOB, even if the patient lost their card.

Nabla is an ambient AI scribing solution designed for rapid deployment and broad accessibility. It functions as a platform-agnostic layer typically accessed through a Chrome extension or mobile app that captures patient encounters and generates structured clinical notes in real-time. By operating "over-the-top" of existing systems rather than requiring deep backend integration, Nabla enables immediate adoption for providers who wish to bypass the lengthy implementation cycles typical of traditional enterprise EHR integrations.

Hyro is an enterprise-grade "digital scheduler" designed to stop patients from waiting on hold for 45 minutes just to book a visit. Unlike basic phone menus ("Press 1 for Appointments"), Hyro uses conversational AI to talk to patients naturally. It connects directly to your electronic health record (EHR) to read doctor availability in real-time, allowing patients to book, reschedule, or cancel appointments entirely by voice or text without ever speaking to a human staff member.

Goodcall is a generative AI phone agent designed to replace or augment front-desk staff. Unlike standard IVR (press 1 for billing), it uses conversational AI to speak with patients, capturing intent (scheduling, refills, hours) and executing tasks. It is best suited for small-to-mid-sized private practices dealing with high inbound call volume and staff burnout.

Ambient-AI tool that captures clinician-patient conversations and produces structured, documentation- and billing-ready notes.

Ambient AI medical scribe that captures clinician–patient conversation and generates structured clinical documentation tailored to specialty workflows.

Navina uses AI to transform unstructured patient data into concise, clinically relevant summaries to support physicians before encounters.

Freed is a digital medical scribe that listens to clinician–patient encounters and automatically generates structured visit notes. It is designed to simplify documentation, save time, and reduce after-hours charting for busy clinicians. Freed works for both in-person and virtual visits, requiring no complex setup or EHR integration to begin.

Ambient AI scribe and voice assistant that listens to clinician–patient conversations, generates structured notes in English, and supports multilingual interactions and patient instructions.

Heidi AI is a medical scribe that captures patient–provider conversations and generates structured visit notes. It also offers tools to create summaries or contextual overviews when past records or consultation notes are provided.